How we work

Not surprisingly, we aim to find clients whom we enjoy working with and those we can make a positive difference to.  Everyone talks about the importance of ‘long term relationships’ – we have the team continuity and commitment to actually make it happen.  

We believe it says a lot that, in the last year, more than 90% of our new clients came to us from referrals from existing clients, professional contacts or team members.

There’s only one way to really find out what life is like as a Sagars client – but to help you decide if you want to come on board, here are a few of the things that we’ll do for you (and some of the things that we won’t)...

We will:

• give you a dedicated partner and other team member to look after you (and if they’re not around when you call, whoever does answer will strive to help you directly)
• set out our pricing and fees clearly up front
• talk to you on the phone or meet up rather than writing where it makes sense (unless you’d prefer us not to of course)
• make forms and letters as clear, user friendly and jargon free as possible
• keep you informed through e-bulletins, newsletters and seminars (often organised in conjunction with other experts)
• look beyond technical accounting and tax issues to consider commercial and practical implications.

We won’t:

• send you an unexpected bill
• screen or fend off your calls with a secretary (we don’t have any secretaries)
• put you through to voicemail
• send you unintelligible letters and reports
• forget about you from one year to the next.

Find out from other clients what it feels like to work with us – take a look at some of our client testimonials.